Privacy Policy

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Your privacy is important to us. This Privacy Policy explains how Dedicated Next Life Cleaning collects, uses, stores, and protects your personal information when you use our website or services.

We may collect the following information:

• Name, phone number, email address, and service address for scheduling and service purposes
• Product preferences for restock or customized cleaning services
• Contact form submissions, including consultations, bookings, rewards inquiries, or service requests
• Optional uploaded photos, property images, or special instructions used for estimates and service preparation
• Payment information processed securely through third-party payment providers
• Membership or rewards account information, if applicable
• Communication history with our team regarding appointments or support

We use your information to:

• Schedule, manage, and provide cleaning services and walkthroughs
• Customize cleaning and restock services based on your preferences
• Deliver supplies and optional put-away services
• Process payments, refunds, invoices, and booking confirmations
• Communicate important updates, service notifications, appointments, and rewards information
• Send promotional offers and marketing communications if you choose to opt in
• Improve our services, operations, and overall client experience

Notifications and updates may be sent through email or text message with client opt-in consent.

To enhance your experience, we may collect product preferences such as preferred brands, scents, eco-friendly products, or pet-safe products. This information is used only to personalize your service experience.

We do not promote, represent, or share your preferences with product manufacturers or unrelated third parties.

Photos submitted by clients are used strictly for:

• Service estimates
• Cleaning preparation
• Documentation of property conditions before or after service

Client photos are stored securely and are not sold or publicly shared without permission.

To help maintain a safe and secure booking environment, Dedicated Next Life Cleaning may request identity verification, property photos, or additional booking documentation before confirming certain appointments.

Information submitted for verification purposes is used only for:

• Appointment confirmation
• Fraud prevention
• Property and staff safety
• Service preparation and accuracy

Verification information is kept confidential and accessed only when necessary for business operations.

We do not sell your personal information.

Your information may only be shared when necessary to:

• Process secure payments through payment providers
• Deliver products or services through approved service providers or delivery personnel
• Comply with legal obligations or lawful requests
• Protect the safety, security, and integrity of our clients, staff, or business operations

Any third parties we work with are expected to maintain appropriate confidentiality and security standards.

Our website may use cookies or analytics tools to improve website functionality, user experience, and service performance.

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of eligible information

To exercise these rights, please contact us at:

clean@dedicatednextlifecleaning.com

During cleaning services, our team may encounter personal items, documents, or sensitive information within your property.

Dedicated Next Life Cleaning does not record, copy, distribute, or share personal or sensitive information observed during service visits. Client privacy and confidentiality remain a top priority.

Points, rewards, memberships, and booking information collected through our forms or website are used solely to provide service-related benefits and loyalty program features